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Technical Support Specialist for Webhosting Account (Work from Home)

₱ 17,500.00 monthly ·  Mandaluyong, National Capital Region ·  Today, 10:03 AM (updated)

V-CALL CENTER LINK (VCCLINK), INC.

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  • Description

  • - Must have experience in handing webhosting account

    - Responsible for answering, resolving customer issues, and upselling through chat within a growing customer base

    - Identify and relate with various customer needs and scenarios

    - provide customers resolution/consultation with cutting-edge solutions in a friendly, confident and knowledgeable manner

    - Remain updated in client and industry led processes, technology applications, utilities, and products

    - Utilize various client based tools and applications for customer management and servicing

    - Transfer customers to appropriate departments when required

    - Conduct data entry, documentation, and case management

    - Work and partner with others within a team-based environment

    - Achieve and maintain required metrics and goals

    - Work from Home Set Up but preferably within NCR

    - At least 2nd year College Undergraduate

    - Applicant must be of legal age and a Filipino Citizen

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 1
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: Yes

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Job summary

  • Technical Support Specialist for Webhosting Account (Work from Home)

  • Mandaluyong, National Capital Region

  • Company

    V-CALL CENTER LINK (VCCLINK), INC.
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 17,500.00 monthly

  • Apply