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Technical Support Specialist - Homebased (DAY shift)

Homebased (DAY shift)

Davao del Sur, Davao Region ·  12 June (updated)

Dash10

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  • Description



  • We are looking for self-driven individuals to join our team as a Technical Support Specialist.

    Key Responsibilities:

    * Provide product and service information and resolve product and service problems

    * Answer clients' technical how-to queries by guiding them to resources such as 'online help' and teaching the client to find the answers themselves

    * Attract potential customers by answering product and service questions and suggestion information about other products and services

    * Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction adjustment, and following up to ensure resolution

    * Contribute to team effort by accomplishing related results as needed

    Key Attributes Required:

    * Highly efficient and hardworking

    * Strong work ethic and a very high level of commitment to the role

    * Ability to adapt and cope well with change

    * Can take instruction and constructive criticism

    * Fast learner and highly analytical

    * Strongly self-motivated

    * A good command of the English language (written and verbal)

    * Can work under pressure with minimum supervision and high accuracy work output

    * Positive, polite, willing, and adaptable

    * A stable internet connection and a desktop/laptop are a MUST

    Apply now and work in the comfort of your own home - Save time and travel costs and enjoy more family time!

    We offer a competitive salary, free health care, and a paid time off on Christmas and New Year. A *P10k signing bonus awaits the successful candidate.

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 1
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: Yes
  • People with disabilities: Yes
To see the complete contact information, Apply now

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Job summary

  • Technical Support Specialist

  • Davao del Sur, Davao Region

  • Company

    Dash10
  • Type of contract

    Other type of contract

  • Work type

    Home Based

  • Apply