Technical Support Specialist (Telecommunications Account) - With 6MOS BPO exp required (J15)

Offer description

Responsibilities:
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident, and knowledgeable manner

Minimum Requirements:
18 years of age and above
HS Grad old curriculum) SHS Grad (new curriculum)
Must have at least 6 months of BPO experience
Above average communications skills
Can start immediately.

Requirements

• Minimum education level: Senior high school
• 1 year of experience
• Language(s): English
• Knowledge: Customer Support, Technology, Information technology
• Availability to travel: Yes
• Availability of change of residence: Yes

May 5

About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

Salaries