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  • Description


    Open Access BPO has been providing business process and call center outsourcing solutions to a host of international clients since 2006.


    Installs, maintains and administers Cisco routers and switches, Fortigate firewalls, Sonicwall firewalls, Juniper firewalls, PFSense firewalls, Squid proxy, Ruckus wireless equipment and other network equipment like:

    o New installation/deployment

    o Hardware Upgrades/replacement and repairs

    o Software patch and updates

    o Configuration Changes, Configuration Backup, Configuration Restoration

    o Equipment performance Management

    o Log monitoring

    2. Provides support for the applications used in the operations such as:

    o FSSO for Fortigate, Network Access Management

    o Dialer services (RingCentral / ViciDial)

    o Wazuh + Kibana

    o Dual Factor Authentication

    o Nagios, Cacti

    3. Provides support for production connectivity:

    o Network Availability Management (99.9% SLA)

    o Network Load Balancing

    o WAN Vendor Management

    o Performs network equipment hardening

    o Performs quarterly VA and Network Equipment hardware/software maintenance activities

    o Provides quarterly VA report

    o Provides capacity and performance monitoring for all Network Infrastructure components.

    o Provides Incident and Request resolution related to the Network Operations.


    • Fresh grads are welcome to apply

    • Strong knowledge of the following Network Equipment brands: Cisco Routers and Switches, Fortigate / Sonicwall firewalls, Linux Based routers/firewalls.

    • Excellent verbal and written English communication skills.

    • Willing to work on 24/7 shifting schedule in Makati City

    • CCNA Certification


    • Knowledgeable in PCI DSS, GDPR, SOC2, ISO20007 is an advantage

    • Working knowledge on Asterisk, Vicidial or Ring Central is an advantage but not required


    Salary: 25K HMO, company benefits

    Above standard special holiday and OT rate

    Interested applicants may submit their resumes to: *******

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Language(s): English ,Tagalog
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Telco Support Engineer

  • Makati, National Capital Region

  • Company

    Open Access Marketing Philippines Inc
  • Type of contract

    Other type of contract

  • Work type

    Home Based

  • Salary

    ₱ 25,000.00 monthly

  • Apply