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  • Description



  • WORK FROM HOME

    Open Access BPO has been providing business process and call center outsourcing solutions to a host of international clients since 2006.

    JOB DESCRIPTION:

    Installs, maintains and administers Cisco routers and switches, Fortigate firewalls, Sonicwall firewalls, Juniper firewalls, PFSense firewalls, Squid proxy, Ruckus wireless equipment and other network equipment like:

    o New installation/deployment

    o Hardware Upgrades/replacement and repairs

    o Software patch and updates

    o Configuration Changes, Configuration Backup, Configuration Restoration

    o Equipment performance Management

    o Log monitoring

    2. Provides support for the applications used in the operations such as:

    o FSSO for Fortigate, Network Access Management

    o Dialer services (RingCentral / ViciDial)

    o Wazuh + Kibana

    o Dual Factor Authentication

    o Nagios, Cacti

    3. Provides support for production connectivity:

    o Network Availability Management (99.9% SLA)

    o Network Load Balancing

    o WAN Vendor Management

    o Performs network equipment hardening

    o Performs quarterly VA and Network Equipment hardware/software maintenance activities

    o Provides quarterly VA report

    o Provides capacity and performance monitoring for all Network Infrastructure components.

    o Provides Incident and Request resolution related to the Network Operations.

    QUALIFICATIONS:

    • Fresh grads are welcome to apply

    • Strong knowledge of the following Network Equipment brands: Cisco Routers and Switches, Fortigate / Sonicwall firewalls, Linux Based routers/firewalls.

    • Excellent verbal and written English communication skills.

    • Willing to work on 24/7 shifting schedule in Makati City

    • CCNA Certification

    Preferred:

    • Knowledgeable in PCI DSS, GDPR, SOC2, ISO20007 is an advantage

    • Working knowledge on Asterisk, Vicidial or Ring Central is an advantage but not required

    BENEFITS:

    Salary: 25K HMO, company benefits

    Above standard special holiday and OT rate

    Interested applicants may submit their resumes to: *******@openaccessbpo.com

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Language(s): English ,Tagalog
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Telco Support Engineer

  • Makati, National Capital Region

  • Company

    Open Access Marketing Philippines Inc
  • Type of contract

    Other type of contract

  • Work type

    Home Based

  • Salary

    ₱ 25,000.00 monthly

  • Apply