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Temporary WFH Healthcare Customer Service Representative - Santa Rosa

Santa Rosa

Laguna, Calabarzon ·  22 October (updated)

TeleTech Customer Care Management

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  • Description



  • Stay safe and away from the hassle of the commute life. TeleTech Santa Rosa connects you to your best career that delivers exceptional customer experiences that you’ll enjoy at the comforts for your home. Join our team of Temporary Work from Home Healthcare Customer Service Representatives.

    Now, more than ever, how we connect is everything. That’s why we're moving our processes online to bring you virtual interviews & assessments. Connect to your possibilities with TeleTech through a phone interview & learn as you go with coaching for our online assessments. We’ll send you forms & keep you updated via email. All so we can secure your new career with us.

    What you’ll be needing to have as a Temp WFH Healthcare CSR:

    • Completed at least 2 years of college

    • Computer savvy with MS Windows expertise

    • Exceptional English communication skills – verbal and written

    • Ability to thrive in a dynamic environment

    • Six months or more of customer service experience

    Technology and work environment requirements for the job:

    • Have the right connection – you will need a home internet connection that is >15Mbps (you may do a quick check through SpeedTest.net)

    • Computer – we’ll supply and deliver at your doorstep

    • Must be able to hard-wire (via ethernet cord) directly into your home modem

    • Must have a quiet workspace that is within a reasonable proximity of your router so that you can plug in while working.

    What your typical day will consist of:

    • Consult with customers on products and services to provide the best solutions call, email and/or chat

    • Respond to customer inquiries with compassion and active listening

    • Ultimately you will provide excellent customer service that keeps the customer coming back

    What you'll enjoy:

    • Fun, talented and witty teammates

    • Knowledgeable, encouraging, and present leadership

    • Family-friendly environment

    • Free-spirited, theme-based employee events

    • Diverse and community-minded organization

    • Career-growth and lots of learning opportunities for aspiring minds

    • An accessible office location at the 2nd Floor, Robinsons Sta. Rosa, Brgy. Tagapo, Old National Highway, Sta. Rosa, Laguna

    • And yes…all the competitive pay, bonuses and benefits you'd expect and maybe a few you didn't



    TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.

    Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TeleTech team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.

    For more information about TeleTech, visit ***.com or search #ExperienceTeleTech throughout social media to engage in the global conversation.

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Temporary WFH Healthcare Customer Service Representative

  • Laguna, Calabarzon

  • Company

    TeleTech Customer Care Management
  • Type of contract

    Temporary contract

  • Work type

    Full Time

  • Apply