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Ticketing and Property Management Assistant - night shift, work from office

night shift, work from office

₱ 30,000.00 monthly ·  Pampanga, Central Luzon ·  9 April (updated)

Cloudstaff

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268 reviews
  • Description



  • Supplier Support Specialist

    Duties and responsibilities:

    - RESPONSIBLE FOR RESPONDING TO TICKETS IN INTERNAL SERVICE DESK.

    - Setting up user access in NetVendor.

    - Addressing vendors who have been deactivated in Yardi and Ops due to compliance/registration not complete in NetVendor.

    - Closing tickets and sending knowledge base articles within the Service Desk.

    - Level 1 customer service for basic processes.

    - Forwarding tickets to other departments when inappropriately routed to our queue.

    - PROPERTY MANAGEMENT AGREEMENTS AUDIT.

    - Review contracts for supplier requirements.

    - Enter client specific supplier requirements into PMA database.

    - Record and track clients with specific supplier requirements in separate tracking log.

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 2
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Ticketing and Property Management Assistant

  • Pampanga, Central Luzon

  • Company

    Cloudstaff
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 30,000.00 monthly

  • Apply