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  • Description

  • • Train agents and ensure skills are improved within the required period of training

    • Monitor student progress in training in preparation for product-specific training.

    • Participate in constantly evaluating CCT curriculum for improvement while maintaining and updating modules and other training materials

    Contribute to strengthening CCT/PST practices in daily operations on the production floor.

    • Offer fundamental support for technical and systems training

    • Keep abreast on product knowledge updates by taking calls, responding to emails, attending operations team meetings, constantly coordinating and calibrating with Recruitment, Operations and Quality

    • Implement strict adherence to the employee handbook and Training policies

    • Ensure the availability and maintenance of all necessary equipment for training delivery purpose (projector, training room PCs, headphones, etc.)

    • contribute to / participate during other assignments as required by business needs

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • 2 years of experience
  • Language(s): English
  • Availability for travel: No
  • Availability for change of residence: No
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Job summary

  • Trainer

  • Taguig, National Capital Region

  • Company

    Ampersand Management & Development Group
  • Type of contract

    Other type of contract

  • Work type

    Full Time

  • Apply