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Training Specialist - Dagupan, Pangasinan

Dagupan, Pangasinan

Pampanga, Central Luzon ·  18 January (updated)

Converge ICT Solutions Inc.,

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112 reviews
  • Description

  • Qualifications

    Must have a bachelor's degree in any course

    Must have at least 2-3 years of working experience in Corporate Training Facilitation

    Must have an experience in Classroom Management and Training Facilitation

    Must have the ability to analyze training needs and create contents applicable

    Excellent Documentation and Computer Skills

    Excellent in Verbal and Written Communication Skills

    Proficient in MS Office Applications (e.g., Word, Excel)

    Preferably local resident of Dagupan City, Pangasinan or nearby areas

    Make sure to attach your most updated resume for us to further assess your qualifications

    Job Description

    Training Facilitation

    The role will provide operational support to the Transition Management Group including through Training Delivery

    Process and Policy Training of newly onboard business center personnel (both for additional HC or backfill) or other applicable departments that may require the training catered by the team

    Refresher training to mitigate non-performance of new/tenured business center personnel

    Expertise in managing participants class behavior while maintaining an encouraging learning environment

    Provide necessary coaching and feedback session to trainees

    Prepares regular end of training reports

    Training and Materials Development

    Work with training manager to identify training needs for the target audience

    Assist in or produce training content for classroom training

    Assist in documenting, maintaining and regularly updating business center policies/ processes manuals, facilitator and learners guide

    Work with the training manager and other departments to ensure alignment on policies/processes as a partner on change management
  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 2
  • Language(s): English
  • Availability for travel: Yes
  • Availability for change of residence: Yes

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Job summary

  • Training Specialist

  • Pampanga, Central Luzon

  • Company

    Converge ICT Solutions Inc.,
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply