Description



  • ABOUT US:

    Wyndham Destinations is one of the market leaders in Vacation Ownership development, offering a network of national and international resorts; we are a fast-paced, progressive and dynamic company enjoying constant growth.

    ABOUT THE JOB:

    - Receive inbound calls and or web chats from customers and members.

    - Assisting with confirm a resort vacation rental, navigational assistance with the website and offering paid membership upgrades.

    - Demonstration of thorough knowledge and understanding of all company products and programs is required in order to provide education and service our customers which includes: problem solving, answering general questions and initiating/ processing reservations and membership upgrades.

    - Interact with customers in a positive and professional manner representative of company's service expectations.

    - Comply strictly with all laws, rules, and regulations applicable to their activities.

    - Manage attendance, telephone productive time, and schedule adherence to contribute positively to meeting call handling requirements.

    - Mandatory overtime may be a requirement from time based on business needs.

    - Participates in development and training activities to enhance knowledge of products/services and improve selling and service skills.

    - Demonstrates open acceptance to feedback and Supervisory direction and recommendations.

    JOB QUALIFICATIONS:

    - Demonstrated ability to work under pressure

    - Possesses good written and oral communication skills

    - Demonstrate active listening

    - Ability to achieve Company and individual goals

    - 6 months of previous sales and customer service preferred

  • Requirements

  • Minimum education level: Senior high school
  • Years of experience: 1
  • Language(s): Tagalog
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Travel Consultant

  • Pampanga, Central Luzon

  • Company

    WYNDHAM SERVICES ASIA PACIFIC PHILIPPINES INC
  • Work type

    Permanent contract

  • Type of contract

    Full Time

  • Apply