Urgent Hiring Technical Support Representative - Work on site (Fairview) T49

Offer description

Hiring Technical Support Representative


Details:
Account: Telecommunications
Work Condition: Permanent - Full-time Employment
Work Schedule: 24/7
Work Arrangement: Onsite
Reporting Site: Fairview Terraces
Salary Package: PHP 22,300


The main duties and responsibilities for this role typically include:

- Answering customer inquiries and resolving their concerns in a timely and professional manner.
- Documenting customer interactions and transactions in the company’s database.
- Maintaining a thorough understanding of company products, services, and promotions.
- Handling and resolving customer complaints in a calm and effective manner.
- Following established call center scripts and procedures.
- Meeting performance goals and targets set by the company.
- Keeping up-to-date with industry changes and new product information.
- Staying current with new technologies and communication methods.
- Adhering to all company policies and procedures, including those related to security and data protection.
- Participating in training and development programs to enhance skills and knowledge.

Job Requirements:
- At least 18 years old
- At least HS Graduate(old curriculum)/SHS Graduate(new curriculum)
- Good communication and computer navigation skills
- Willing to work onsite
- Can start ASAP

Requirements

• Minimum education level: Senior high school
• Language(s): English
• Knowledge: Customer service, Communication and persuasion, Customer Support, Technology, Information technology

Yesterday

About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

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