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Urgently Looking for Customer Care Assistant for US Telco Account

₱ 20,000.00 monthly ·  Cebu, Central Visayas ·  More than 30 days

NeksJob Philippines

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  • Description

  • We need more agents for our US Telco Account in Cebu IT Park for Work on Site

    Telco or TELCO may refer to: Telephone company, a provider of telecommunications services, such as telephony and data communications.

    NON-NEGOTIABLE QUALIFICATIONS

    -18 years of age and above

    - At least High School graduate/Senior High School Graduate

    - WITH ATLEAST 6 MONTHS CALL CENTER EXP

    · Excellent English communication skills (will take Berlitz)

    - Preferably with WAHA Set-up ( for possible Transition (

    - At least 20mbps for internet connection.

    Qualified? FULL UP THE FORM BELOW:

    Earn up to 20k per month plus additional incentives, allowance, benefits and a lot more.

    The Dream Job defined

    As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world’s biggest and most sought-after brands.

    Your day-to-day in a nutshell

    • Answering incoming calls from customers

    • Resolving customer inquiries/requests

    • Developing and maintaining accurate files

    • Ensuring customer requests are handled in an appropriate and timely manner

    • Utilizing various client-based tools and applications for customer management and servicing

    • Providing cutting-edge service in a friendly, confident and knowledgeable manner

    You may be our next Customer Experience Champion if you:

    • Are you a college graduate, with or without BPO experience

    • Have an experience of at least six (6) months in the BPO industry; but candidates without BPO experience are also welcome to apply

    • Have good English communication skills

    • Have working knowledge on computers

    • Have good customer service, multi-tasking and problem-solving skills

    • Are willing to work in shifting schedule

    Here’s what’s in store for YOU!

    • Paid training

    • Competitive salary

    • Monthly performance incentives

    • Benefits after six (6) months

    • Vacation entitlement upon hire

    • Career pathing and advancement opportunities

    Please email your resume to *******@neksjob.com
  • Requirements

  • Minimum education level: Senior high school
  • Language(s): English
  • Knowledge: Customer service, Customer Support
  • Availability for travel: Yes
  • Availability for change of residence: Yes
  • People with disabilities: Yes
To see the complete contact information, Apply now

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Job summary

  • Urgently Looking for Customer Care Assistant for US Telco Account

  • Cebu, Central Visayas

  • Company

    NeksJob Philippines
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 20,000.00 monthly

  • Apply