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Virtual Event Project Coordinator

₱ 30,000.00 monthly ·  Mandaue City, Central Visayas ·  21 October (updated)

Ayuda Business Management Solutions Inc.

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  • Description

  • The purpose of the Virtual Event Project Coordinator is to delight customers by ensuring the successful and timely delivery of the company's Webcasts and Virtual Events and increase client retention. You will interface with key stakeholder groups comprised of Company leaders and peers as well as external stakeholders - thought leaders, marketing, product, and sales leaders. The Virtual Event Project Coordinator responds to a wide variety of inquiries, including website postings, product functionality, technical questions, and industry best practices consultation.

    Key Accountabilities:

    Create/update customer profiles, company profiles, and webcast landing pages.

    Creates a relationship, educates and follows up with clients on key deliverables, due dates, product time frames, new product features, enhancements, and industry best practices

    Collaborates with internal groups such as sales, account partners and data teams to ensure quality and timely service is delivered to clients

    Troubleshoots and facilitates the resolution of technical and data issues and/or inquiries

    Communicates client feedback, high-level issues, and recommendations internally to effect change and enhance service and product offerings

    Monitors Webcast success metrics including registrants and attendees

    Proactively communicates potential challenges & opportunities with clients and management

    Develops a working knowledge of all company's products and services to outline features and benefits

    Maximizes the use of technology and tools to streamline and organize your work: collaboration, communication, and organization: G Suite of products (gmail, chat, sheets,docs, slides, forms, etc), G Drive, CRM, Zoom, and Asana

    Knowing the company's Webcast and Virtual Event platform and tools inside and out to provide training and technical support to customers

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 2
  • Language(s): English
  • Knowledge: CRM, Communication and persuasion, Commercial skills / Networking
  • Availability for travel: Yes
  • Availability for change of residence: No
To see the complete contact information, Apply now

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Job summary

  • Virtual Event Project Coordinator

  • Mandaue City, Central Visayas

  • Company

    Ayuda Business Management Solutions Inc.
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Salary

    ₱ 30,000.00 monthly

  • Apply