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  • Description





  • Looking for a job that offers career advancement?

    Be PART of the one of the FASTEST growing automotive brands here in the Philippines!

    The EXCLUSIVE distributor of Chery Auto here in the Philippines is in need of:

    Warranty Officer

    PRIMARY FUNCTION:

    Primarily responsible in reviewing and validating claims submitted by the Dealer Network and ensures that all claims are timely filed and communicated to Foton China/ Lovol. Ensures that all claims are monitored closely and timely until completion.

    MAJOR RESPONSIBILITIES:

    1. Reviews warranty documents to validate Dealer’s warranty claim/s.

    2. Supports dealer network in the processing their claims by checking the requirements and communicates to them timely any lacking documents/requirements.

    3. Determines warranty repair eligibility in accordance with program guidelines through technical analysis of repair, adherence to warranty policies and procedures and proper claiming of parts and labor.

    4. Closely monitors or tracks status of submitted claim documentation until completion.

    5. Timely provides feedback to dealers on warranty claim concerns and provides excellent customer service.

    6. Tracks and monitors closely claim payment system for potential issues.

    7.Performs other tasks assigned by the Immediate Head or VP for Heavy Business

    EDUCATION

    Graduate of Automotive Technology or Automotive Servicing from technical Institutions

    EXPERIENCE

    1-2 years of experience in an automotive industry

    SKILLS

    Strong communication skills, listening to the caller, digesting the information and effectively conveying a solution quickly and efficiently.

    ABILITIES

    Proficiency with MS Office products (Outlook, Word, Excel,) and claims related software applications. The ability to perform basic math calculations (addition, subtraction, multiplication and division) as well as the calculation of averages and percentages.

    CHARACTER

    Team Player, Hardworker

    Job Type: Full-time



  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 1
  • Availability for travel: No
  • Availability for change of residence: No

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Job summary

  • Warranty Officer

  • Quezon City, National Capital Region

  • Company

    United Asia Automotive Group, Inc.
  • Type of contract

    Other type of contract

  • Work type

    Full Time

  • Apply