We Are Hiring Customer Service Specialist (Quezon Site) - Travel Account

Offer description

Travel Account
Start Date : 2/26 and 3/5

Qualifications:
- Work on site 
- Atleast High School or Senior High School Graduate
- With or Without BPO experience
- Excellent Communication skills
- Willing to start ASAP
- Should possess strong communication and interpersonal skills. 

- Should possess strong communication and interpersonal skills.
- Can listen Actively to customers
- Can communicate clearly and concisely
- Knows how to remain calm and professional even in challenging situations
- Can be able to use Computer Software programs to manage accounts and responds to to inquiries.
- Has problem-solving skills
- Time management abilities
- Positive attitude and Willingness to learn and adapt to new technologies and processes.

Responsibilities:

Client Relationship Management: You will be responsible for building and maintaining relationships with clients. This includes understanding their needs, preferences, and objectives, and providing customized solutions to meet their travel requirements.

Revenue Growth: You will be expected to drive revenue growth by identifying and pursuing new business opportunities, upselling existing clients, and negotiating favorable terms and contracts.

Travel Management: You will be responsible for managing all aspects of travel arrangements for clients, including airfare, hotel bookings, ground transportation, and other related services.

Budgeting and Reporting: You may be required to manage client budgets and provide regular reports on the performance of travel programs, including cost savings and other metrics.

Compliance and Risk Management: You will be responsible for ensuring compliance with relevant regulations, policies, and procedures, and managing risk related to travel security, health, and safety.

Technology and Innovation: You will be expected to keep up with the latest travel technologies and trends, and use them to optimize travel programs, enhance the client experience, and drive efficiencies.

Basic Salary:
- Php 20,000/month

Benefits: 
- Competitive salary and benefits
- Career development opportunities
- Flexible scheduling
- Positive work environment
- Employee recognition and rewards

If you are passionate about providing excellent customer service and are looking for a challenging and rewarding career, we encourage you to apply today! 

Requirements

• Minimum education level: Senior high school
• Language(s): English
• Knowledge: Adaptation to change, Customer service, Communication and persuasion, Emotions management

3 days ago

About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

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