Offer description

We are Hiring for Call Center Agent Apply Now (Pasay ciity) 20k Awaited Salary

We are seeking a highly motivated and organized Call Center Agent to join our growing team. In this role, you will be responsible for handling inbound and outbound calls to provide excellent customer service, resolve customer inquiries, and meet or exceed performance goals.

Key Responsibilities:

Respond to customer inquiries over the phone and through email
Provide accurate and helpful information to customers in a timely manner
Resolve customer complaints and escalate issues as necessary
Meet or exceed performance goals, including call volume and quality metrics
Accurately record customer interactions and transactions in the company’s database
Continuously improve product and service knowledge

Requirements:

Strong communication skills, both written and verbal
Ability to multitask and handle high-pressure situations
Excellent customer service skills and the ability to defuse difficult customer interactions
Basic computer proficiency and experience with customer service software
Ability to work flexible hours, including evenings and weekends

We offer a competitive salary, benefits, and opportunities for growth within the company. If you are a customer-focused professional seeking a challenging and rewarding role, we encourage you to apply.

Requirements

• Minimum education level: Senior high school
• Language(s): English
• Knowledge: Customer service, Communication and persuasion, Customer Support, Technology, Information technology

More than 30 days ago

About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

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