We're Hiring Workforce Manager - Makati Site WOS Set Up T3

Offer description

• 3 years and Up experience as a Workforce Manager or any related workforce
• Must have experience in handling a team of leads and workforce analysts
• Create and maintain meaningful dashboards and reports
• Handle stakeholder escalation to ensure satisfaction, and act as an interface between team and management
• Roll out agent schedules, reporting, timekeeping, and call controlling that meet required and committed capacity for programs assigned on a weekly basis
• Up to 80k-100k salary (depends on the experience of the candidate)

Requirements

• Minimum education level: Bachelor´s Degree
• 3 years of experience
• Language(s): English

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About NeksJob Philippines

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to lea...

ABOUT NEKSJOB

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

Contact Us.
We are here to help. Want to learn more about our services? Please get in touch, we'd love to hear from you!

Email us: *****@neksjob.com
Contact us: (02) 982 1240, +639172482120

Salaries