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Workforce Scheduler

Makati, National Capital Region ·  Yesterday (updated)

  • Description

  • Position : Workforce Scheduler

    Location: Makati/Taguig/Ortigas

    Salary Package: 35K

    Work Set up: Amenable to work onsite

    RESPONSIBILITIES:

    • Provide regular ongoing analysis of schedule placement in line with business requirements.

    • Provide support for Partner Workforce Management teams with regards to absenteeism targets as well as productive shrinkage targets

    • Monitor and review shrinkage entered by Partner Workforce Management prior to lockdown. Call out any anomalies with relevant parties to ensure that impacts are minimized

    • Identify and implement improvements & enhancements of systems and processes, where such changes will add value to the business, or increase the efficiency of the team

    REQUIREMENTS:

    • Bachelor's degree

    • At least 3 years of similar work experience

    • Knowledge of scheduling process and experience with automated software IEX TotalView, Eworkforce, Avaya CMS, Symposium Web Client.

    • Knowledge in MS Word and Excel

    • Amenable to work in shifting

    • Willing to work during holidays and weekends if needed

    • Above-average oral and written communication skills

    • Amenable to work onsite - Makati, Ortigas & Taguig

    • Can start ASAP

    Kindly attach your updated CV

  • Requirements

  • Minimum education level: Bachelor´s Degree
  • Years of experience: 3
  • Availability for travel: Yes
  • Availability for change of residence: Yes
  • People with disabilities: Yes

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Job summary

  • Workforce Scheduler

  • Makati, National Capital Region

  • Company

    ASCENT PRO
  • Type of contract

    Permanent contract

  • Work type

    Full Time

  • Apply